Refund Policy

Last updated: November 15, 2026

dripdrop accepts eligible return requests made within 30 days after an order is delivered in the United States.

Return eligibility

Items must be unused, in their original condition, and in the original packaging. Include the order number or other proof of purchase with the request.

Starting a return

Contact Support@dripdropdrep.com or (406) 580-4096. For an eligible return, dripdrop pays the return shipping cost and provides the return method or a prepaid return label. Wait for return instructions before sending an item.

Damaged, missing, or incorrect items

Contact us with the order information and clear photos of the item and packaging. We will review the information and provide the appropriate next step.

Refund timing

After the returned item is received and approved, the refund is sent to the original payment method within 10 business days. A bank or payment provider may need additional time to post the funds.

Order changes and cancellations

Contact us as soon as possible before shipment. We will try to help, but a change or cancellation cannot be guaranteed once order processing has begun.

Contact address: dripdrop, 68 Winthrop St, Augusta, ME 04330, United States.